Warranty

Zettle provides the card reader device with a 12-month warranty commencing on the delivery or collection date. During this 12-month period, Zettle warrants that the card reader device will be free of material defects that prevent its normal operation. If you have purchased the card reader device as a consumer and not for commercial use, the warranty will apply during such longer period as prescribed under applicable mandatory consumer protection laws.

Zettle will not be liable for any damages or defects to the card reader device caused by normal wear and tear, improper use or by accident, malicious damage, hazard, excess humidity, liquid ingress, electrical stress, or other environmental conditions not commonly found in a normal safe working environment. Zettle will not be liable if the defect arises because you have failed to follow Zettle’s written instructions as to storage, installation, use or maintenance of the card reader device or if you alter or attempt to repair the relevant card reader device without the written consent of Zettle. Zettle’s warranty does not extend to cables, accessories, plugs, or power supply units.

It is your responsibility to return the faulty card reader device to Zettle. Zettle will, in its discretion, either repair or replace faulty card reader devices within 90 days of the date of receipt of the card reader device. Zettle advises you to carefully check the card reader device before dispatch to ensure that it is defective. Any card reader device returned which is not found to be defective, or has been damaged or misused by you will be returned to you and you will be invoiced for the cost of shipping. A repaired or replaced card reader device will be warrantied for the unexpired portion of the original warranty.