Receipts

Once a payment has been completed, you can choose to send the receipt via email, text it to your customer or print it. 

How to send receipts

Email receipt

To email a receipt, ask your customer to enter his or her email address and tap Done. 

Text message receipt

To text a receipt, ask your customer to enter their mobile phone number and tap Done. You will not be charged for the text message.

Print receipt

To print a receipt, you need to have a compatible printer connected. Once you have a printer set up, simply tap Print when you’ve made a sale. Read more about compatible accessories
 
Get a printer

Receipt settings

Learn how you can customise the receipt details in Receipt settings.

You can print the receipt manually after each payment or set it up to print automatically. To activate automatic printing of the receipt, go to Settings in the Zettle Go app. 

Handwritten receipt

If you need to write a receipt by hand, make sure to include the following information: 

  • Name of your business
  • Address of your business
  • Receipt ID or transaction reference
  • Transaction amount and currency
  • Transaction date
  • Truncated card number (only the last four digits)

Check which details your tax authority requires as they can vary by location.

How we process your customers' contact details

Zettle's digital receipt service is provided by PayPal (Europe) S.à.r.l et Cie S.C.A. (“PayPal”, “We”). 
 
We only use the contact details of your customers to send digital receipts. Their contact details will not be shared with anyone. If your customer wants us to remove their contact details, ask them to follow the link in their receipt.

 

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