Deposits

Using Zettle with your PayPal account? 
If you're using Zettle via PayPal.com with your PayPal account, the process to receive your funds differs from what is described in this article. You can read more on PayPal.com/help.

When do deposits show in my bank account?

Once you’ve created your Zettle account and connected your bank account, you’re ready to start receiving money. 
 
Following the daily (standard deposit) schedule, we'll pay out your money within 1–2 business days of the transaction date. Your bank will then process the money and deposit it in your bank account. 

As bank processing times may vary, it can take a few business days for deposits to show up in your account. Please contact your bank for more information about their processing times.

How to keep track of deposits

On my.zettle.com

You can view your deposits, account statement, and other account information any time under Deposits on my.zettle.com.
In addition, you’ll receive email notifications when deposits have been made.

As of 1st of October 2020, Zettle services are provided by PayPal Europe. This means that PayPal handles the deposits to your bank account and your money will show as a deposit from PAYPAL PTE.LTD.

Missing your latest deposits?  
If you haven't received your most recent deposits or if you're unable to make transactions, it could mean your account information is out of date. 
Please check the email address linked to your Zettle account to find further instructions.

Daily schedule

Daily is the standard deposit schedule. Please note that deposits are not made on Saturdays, Sundays and bank holidays.

Transactions accepted on

Are deposited around

Monday

Tuesday - Wednesday

Tuesday

Wednesday - Thursday

Wednesday

Thursday - Friday

Thursday

Friday / Monday

Friday through Sunday

Monday - Tuesday

 

Customising your deposit schedule

You have the flexibility to choose how often you’d like to receive deposits. Customise your deposit schedule to receive payments:

  • Daily (standard deposit schedule)
  • Weekly (your money is deposited to you the first bank day of the week)
  • Monthly (your money is deposited to you the first bank day of the month)

To set up your deposit schedule:

  1. Sign in to your Zettle account on my.zettle.com. 
  2. Click on your name in the top menu and go to Account & settings > General account settings. From there, you can pick your deposit schedule of choice.

Good to know: 
Scheduled deposits in the beginning of a week or month can be affected by the standard deposit schedule.
If you schedule a weekly deposit at the beginning of every week, transactions from the weekend prior won’t have had enough time to clear and can’t be included in this deposit.

Deposit limits

Certain limits apply when it comes to how and when we pay out funds. Outstanding payments are delivered in a second deposit the following business day.

For customers with a Zettle business account

Chip and PIN (including contactless) 
A maximum of £500,000 can be deposited per day.

Chip & signature 
A maximum of £200,000 can be deposited per day.

Magnetic stripe & signature 
A maximum of £200,000 can be deposited per day.

For customers with a private Zettle account 
*The option to register for individual private Zettle accounts was removed in March 2017. 
This information applies to existing customers only. The total card payment limit for private Zettle accounts is £4,000 per 12 months.

Chip and PIN (including contactless) 
A maximum of £1,000 can be deposited per day. Any outstanding payments are delivered in a second deposit the following business day. 
 
Chip & signature 
A maximum of £1,000 can be deposited per day. All outstanding payments are delivered in a second deposit the following business day.

Magnetic stripe & signature 
A maximum of £100 can be deposited per day. All outstanding payments are delivered in a second deposit the following business day.

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