Help Centre
Help Centre
Articles
Articles
Getting Started
What is Zettle?
Creating a Zettle account
Problems creating an account
Confirm your identity
Common questions in regards to our Terms & Conditions
Sign up to Zettle and connect with your Paypal account
Zettle Go-app & back office features
Product library
Import and export your products
Inventory
Collect customer email addresses
My staff
Zettle on multiple devices
Usage abroad
Redeeming vouchers
Unsupported browsers
Taking payments
Taking card & contactless payments
Taking cash payments
Payment Links
Accepting PayPal QR code payments
Selling gift cards
Accepted cards
Transaction limits
Pricing
Receipts
Customising your receipts
Refunds
Order tickets
Was the payment approved?
Amount reserved in customer's bank account
Fee schedule
Tipping
Prohibited segments
Repeat Payments
Card readers & accessories
Zettle Reader and connectivity
Compatible smartphones and tablets
Accessories
Troubleshooting Zettle Reader 2
Troubleshooting earlier reader models
Updating your card reader software
Card reader delivery
How to buy and return Zettle hardware
Warranty
Discontinued card readers
Connecting your iPhone or iPad to the internet via your printer
Bank account & deposits
Connect your bank account
Deposits
Account statement
Zettle E-commerce
Moving from Zettle E-commerce to Selz
Zettle Pro
Setting up Zettle Pro
Add product, category and department with Zettle Pro
Tipping with Zettle Pro
Button layouts with Zettle Pro
Configuring employees with Zettle Pro
Customising your receipts with Zettle Pro
Compatible hardware with Zettle Pro
Setting up printers with Zettle Pro
Pairing your card reader with Zettle Pro
Changing your Zettle Pro password
Using option groups with Zettle Pro
Using stock management with Zettle Pro
Generating reports with Zettle Pro
Configuring Loyalty with Zettle Pro
Using promotions with Zettle Pro
Network requirements with Zettle Pro
Xero and Zettle Pro
Planday and Zettle Pro
Zettle Food & Drink
Getting started with Zettle Food & Drink
Creating products, categories and departments with Zettle Food & Drink
Configuring button layouts with Zettle Food & Drink
Configuring employee access and permissions with Zettle Food & Drink
Configuring your account information with Zettle Food & Drink
Using product modifiers with Zettle Food & Drink
Accounting integrations with Zettle Food & Drink
About reports with Zettle Food & Drink
Pairing your card reader with Zettle Food & Drink
Network Requirements with Zettle Food & Drink
Invoicing
Zettle Invoice
How to write terms and conditions for your invoices
Accounting & analytics
About reports
Accounting
Integrations
Getting started with integrations
Integrate with QuickBooks
Integrate with Xero
Integrate with BigCommerce
How to integrate with Selz
Integrate with Shopify
Integrate with Shopware
Integrate with Wix
Integrate with WooCommerce
Connect to Prestashop
Connect your Starling account
Business financing
Zettle Cash Advance
Zettle account settings
Updating account details
Changing email address and account settings
Closing your Zettle account
Security & privacy
Privacy
Exercise your rights
GDPR
Brexit and Zettle
What is PSD2?
Keeping your details up to date
How we process contact details of cardholders
Cyber security checklist
Stolen card reader
Fraudulent transactions
Transaction Protection
Recording of telephone calls to Zettle's customer support
Zettle.com
Log in
Sign up
Articles
Getting Started
What is Zettle?
Creating a Zettle account
Problems creating an account
Confirm your identity
Common questions in regards to our Terms & Conditions
Sign up to Zettle and connect with your Paypal account
Zettle Go-app & back office features
Product library
Import and export your products
Inventory
Collect customer email addresses
My staff
Zettle on multiple devices
Usage abroad
Redeeming vouchers
Unsupported browsers
Taking payments
Taking card & contactless payments
Taking cash payments
Payment Links
Accepting PayPal QR code payments
Selling gift cards
Accepted cards
Transaction limits
Pricing
Receipts
Customising your receipts
Refunds
Order tickets
Was the payment approved?
Amount reserved in customer's bank account
Fee schedule
Tipping
Prohibited segments
Repeat Payments
Card readers & accessories
Zettle Reader and connectivity
Compatible smartphones and tablets
Accessories
Troubleshooting Zettle Reader 2
Troubleshooting earlier reader models
Updating your card reader software
Card reader delivery
How to buy and return Zettle hardware
Warranty
Discontinued card readers
Connecting your iPhone or iPad to the internet via your printer
Bank account & deposits
Connect your bank account
Deposits
Account statement
Zettle E-commerce
Moving from Zettle E-commerce to Selz
Zettle Pro
Setting up Zettle Pro
Add product, category and department with Zettle Pro
Tipping with Zettle Pro
Button layouts with Zettle Pro
Configuring employees with Zettle Pro
Customising your receipts with Zettle Pro
Compatible hardware with Zettle Pro
Setting up printers with Zettle Pro
Pairing your card reader with Zettle Pro
Changing your Zettle Pro password
Using option groups with Zettle Pro
Using stock management with Zettle Pro
Generating reports with Zettle Pro
Configuring Loyalty with Zettle Pro
Using promotions with Zettle Pro
Network requirements with Zettle Pro
Xero and Zettle Pro
Planday and Zettle Pro
Zettle Food & Drink
Getting started with Zettle Food & Drink
Creating products, categories and departments with Zettle Food & Drink
Configuring button layouts with Zettle Food & Drink
Configuring employee access and permissions with Zettle Food & Drink
Configuring your account information with Zettle Food & Drink
Using product modifiers with Zettle Food & Drink
Accounting integrations with Zettle Food & Drink
About reports with Zettle Food & Drink
Pairing your card reader with Zettle Food & Drink
Network Requirements with Zettle Food & Drink
Invoicing
Zettle Invoice
How to write terms and conditions for your invoices
Accounting & analytics
About reports
Accounting
Integrations
Getting started with integrations
Integrate with QuickBooks
Integrate with Xero
Integrate with BigCommerce
How to integrate with Selz
Integrate with Shopify
Integrate with Shopware
Integrate with Wix
Integrate with WooCommerce
Connect to Prestashop
Connect your Starling account
Business financing
Zettle Cash Advance
Zettle account settings
Updating account details
Changing email address and account settings
Closing your Zettle account
Security & privacy
Privacy
Exercise your rights
GDPR
Brexit and Zettle
What is PSD2?
Keeping your details up to date
How we process contact details of cardholders
Cyber security checklist
Stolen card reader
Fraudulent transactions
Transaction Protection
Recording of telephone calls to Zettle's customer support
Zettle.com
Log in
Sign up
Here's how you can contact us
Our support team is available on weekdays 9-5pm.*
Call
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Call our support team for help with more complex matters
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Email
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*Extended opening hours for Go Plus, Pro and Food & Drink customers