Configuring employees with Zettle Pro

You can no longer purchase Zettle Pro for Hospitality, instead you can read about our new service Zettle Food & Drink here.

All of your employees can be users on your account and there are no limits on the number you can add. There are three tiers of access: Manager, Supervisor and Staff. You can tailor responsibilities based on seniority.

Configuring users

  • Log into the Backoffice web portal and select Employees from the left-hand menu.
  • Select Management. A list of everyone who uses your account appears:

To add a new member of staff as a user:

  • Select Create New User. The following dialogue box appears:

  • ‚ÄčEnter the username that will appear on the iPad.
  • Enter the 1-8 digit password they will use to log in.
  • Choose their Role: Manager, Supervisor or Staff.
  • Click Save. The staff member can now log in and use the system.

To remove a user from the system:

  • Make the user inactive
  • Click Delete.
  • Click the green tick symbol to confirm the deletion.

Configuring access

You can configure your system to ensure all staff members have the appropriate access to backend systems; for example, so that only your Supervisor can perform a refund.

To configure access:

  • Log into the Zettle Pro app.
  • Select Settings > Users.

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